酒店英文的道歉信必備[2篇]

　　在日常生活和工作中，我們不免要用到道歉信，道歉信可以幫助我們更好地檢討自己和感謝對方。你寫道歉信時總是沒有文字可寫？以下是小編精心整理的酒店英文的道歉信，歡迎大家分享。

酒店英文的道歉信1

　　親愛的客人：

　　您好!首先請允許我對您遇到的預(yù)定沒有房間的.問題給您帶來的不便致以真誠的道歉。由于近來客人較多，客房緊張，導(dǎo)致有些客人無法入住，我們深感抱歉。

　　我們可以介紹您去與我們同等檔次的酒店，還有不知您方不方便把您的姓名和聯(lián)系方式留下，如果有了房間我們會在第一時間通知您并免費接您回來，為了表示我們的歉意，我們決定在您入住時給你一定折扣折并免費提供早餐。

　　祝您過得愉快!

　　XXX酒店

　　20xx年xx月xx日

酒店英文的道歉信2

　　Dear customer,I am the GM of the hotel.I am sorry to hear you are not pleased with t let me thank you for your coming to our are a friendly and polite nd,I would like to make an apology to you for our bad service. A few days ago you went to our you got there,our waiters didn't help you with the baggage quickly,which you had complained about for many soon as I knew about that,I felt very angry.

　　How can we do that for customers?Now I am glad to tell you that something has been done . The waiters who were on duty that day have been have made a promise that would not happen from now I hope you can forgive us and come to our hotel again. As we know,customer is the you have any questions or suggestions,please call us anytime anywhere.

　　Thank you again.

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