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日常投訴信英語(yǔ)版范文6例
【范文一】
Dear Sir or Madam,
I bought an electronic dictionary from your online store on January 1st,but I found it has some problems after using it for a short period of time.
To begin with,the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition,the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them.Personally,I find this to be completely unacceptable.
Therefore,I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated.
Yours sincerely,
Xiao Wei
【范文二】
Dear_____,
①I am ______(自我介紹). ②I feel bad to trouble you but I am afraid that I have to make a complaint about.
③The reason for my dissatisfaction is _____(總體介紹). ④In the first place,______(抱怨的第一個(gè)方面). ⑤In addition, ______ (抱怨的第二個(gè)方面). ⑥Under these circumstances, I find it_____(感覺(jué)) to _____(抱怨的方面給你帶來(lái)的后果).
⑦I appreciate it very much if you could _____(提出建議和請(qǐng)求), preferably ______(進(jìn)一步的要求), and I would like to have this matter settled by _____(設(shè)定解決事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely,
Xiao Ming
【范文三】
To Whom It May Concern，
①I am writing to complain about the poor service of yourI received when.
②The causes for my dissatisfaction lie upon three points as follows: 1) _____ (抱怨內(nèi)容的一個(gè)方面); 2) _____ (抱怨內(nèi)容的另一方面); 3) (抱怨內(nèi)容的第三個(gè)方面). ③Under these circumstances, I find it difficult to(客觀的評(píng)論).
④I am sure that you are able to thoroughly understand my discontent, which you are bound to replace with a satisfactory solution. ⑤I would be grateful if you could _____(表達(dá)本人的愿望)as soon as possible.
Yours sincerely,
Xiao Ming
【范文四】
Dear Sir,
I am writing to draw your attention to the most undesirable attitude and manner of a particular member of your staff. A week ago, I bought a desk lamp in the electric appliances department of your supermarket last week, but when I went back home, it simply stopped working after two days. So I went back to the center of refund and exchange yesterday afternoon.
When I told what had happened to the young lady in charge, and asked for refund or exchange, she was so rude that that she interrupted me continually. Later she even said it was my fault and refused to listen to me any longer.
I strongly suggest that that lady should be instructed on the proper manner towards customers. I hope you can attach importance to this matter, and help settle it as soon as possible.
Yours sincerely,
Xiao Ping
【范文五】
Dear Sir/Madam,
Please send us a correction on part of our order WP-11.
All the items we ordered arrived in excellent condition except for one model. It you refer to our original order (see the copy attached), you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.
Will you kindly take back those you sent out and substitute them with an equal quantity (120 items) of Model 606? We would appreciate your attention to this matter promptly.
Yours faithfully
【范文六】
Dear Sir,
On 5th October I bought one of your expensive "Apollo" fountain pens (n.鋼筆) from Julian's, a big department store of this town. Unfortunately I have been unable to use the pen because it leaks(v.漏水) and fails to write without making blots(n.污點(diǎn)). I am very disappointed with my purchase.
On the advice of Julian's manager, I am returning the pen to you and enclose it with this letter for correction of the fault.
Please arrange for the pen to be fixed or replace it with a new one and send it to me as soon as possible.
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